Real-time visibility of your security guards
Managing a security guarding business these days isn't getting any easier - lots of new legislation related to licencing, training and health & safety, throw in yet more paperwork and life is difficult before you even start thinking of ways to improve the service to your actual customers......
One way you can alleviate some of this "pain" is to invest in a state-of-the-art mobile phone solution to give you real-time visibility and electronic records of your guards presence at locations. A solution that also lets them report incidents, vehicle condition and a whole host of other things via their phone. Even your supervisors can use the same solution to record quality of service and other guard-related tasks. All this information is fed automatically into your databases, thus cutting out vast quantities of paperwork and allowing web-based inspection and reporting by management and authorities.
RFID tags and mobile phones
Simply attach an RFID tag to locations you wish to monitor - doors, walls, fences, wherever needed. The guard or supervisor touches it with their mobile phone to instantly prove their attendance. The phone may then present them with some data entry options relevant to who they are and what type of location it is. RFID tags come in all shapes and sizes, to suit whatever needs you might have - internal self-adhesive tags, external robust weather-proof tags, personal keyfob tags, and many others.
Features and Benefits
Whatever services you provide to your customers, we are sure of one thing - that the Reslink solution will reduce the amount of time you spend on admin and paperwork and give you more time to spend with your customers. Here is just some of the functionality Reslink RFID can provide for different kinds of services:
Static Sites
• Cabin or office tag for guards to record Start and End Shift, Checking in, Visitors, Incidents and Status
• Same cabin tag can be touched by supervisor to record visit, guards attire, etc
• Checkpoint tags around the site for guard patrols ("touch & go")
Mobile Patrol
• Tags at customer sites to record Checks, Incidents and Status
• Tag inside vehicle to record Start and End Shift, Mileage, Vehicle reports - tyres, lights, damage, etc
Keyholding
• Tag on every key to record New Seal No. and Reason Why replaced
Construction site management
• Keyfob tag for every employee on site. Touches guards phone with it to record coming In and Out
General
• Real-time status of every guard and incident - can feed straight into your Control Room system
• No need for outdated batch-type guard tour systems, or having to use the client's telephone system
• Web-based reporting allows any-time access to data for managers, authorities, and even your clients
Easily configurable for any requirements
The above examples show just a few ideas of how you might want to configure your solution. Reslink's patented mobile menu builder allows you to create whatever mobile menus, events, and data inputs you need, for whatever types of services and users you have. From simple RFID tag "touch & go" to more complex data collection menus, the choice is yours. Reslink makes it easy to create and amend phone functionality and mass-distribute it over-the-air to different groups of users.
Immediate updates to your back-office
All information is sent from the Reslink phone application in real-time to your existing Workforce Management applications for further processing or analysis. Alternatively, the data collected is also available for viewing and reporting in Reslink's own web-based back-office, where you can even give your end-customers access themselves, to see how well you are servicing them!